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Video quality gets worse after some time but not better again

Either my demands on the video quality are too high, or I don't get 4K videos smoothly to run. After some time, the quality is downscaled, and from then on never up again.

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Comments1

  • Klem (FulGaz)

    Team•

    Apr 17, 2025

    This may be the app switching to a lower quality as it thinks your connection speed isn’t handling the 4K video across your network, then never switching back up to 4K. You can “lock” your video into 4K so that it does not vary.

    Before your next ride, please head into FulGaz settings → video settings, and…
    - Set your preference to 4K
    - Tick the Use Preferred Resolution option

    Also, downloading the ride in full beforehand may give you a smoother playback experience.