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Help Shape the Future of FulGaz!

Please tell us what we can do to make FulGaz the best product for you.

Your feedback drives FulGaz forward! Share your ideas, report issues and vote on what matters most. This is your space to help us improve and ensure FulGaz remains the best experience for the community.

Need direct support? Reach us at support@fulgaz.com or visit the Help Center.

Profile picture not loading in Passport

The URL is the same one that is being used in the Profile page (where it loads correctly), but the Passport page has the URL capitalized, which doesn’t work. Looks like the filename for the image is capitalized where it shouldn't be (or, alternatively, the blob storage container should be set to case-insensitive for file retrieval).

Czech flag loaded as "undefined" in passport

The Chech flag is not loading in the passport under visited countries. The html says: It should say:

Unable to edit Liverace entries

Backend web issue: Still unable to edit Liverace data for users. EG: Cannot update or amend a result on the John Hallas Challenge leaderboard.

Klem (FulGaz)3 days ago

Kickr climb still has no downward response when gradient drops below 0%

Can Fulgaz please advise what is happening with the Kickr climb. When slope drops below 0% it dosnt’t respond with downward movement with Wahoo kickr climb on ATV. I believe the kickr bike has the same issue as well. Its been reported many times before going back nearly 12 months ago and we have not had a fix or update. All other apps like Real Velo and Rouvy it works perfect on just not Fulgaz. A response would be appreciated please

Pete CrazyCatz3 days ago
17

Fulgaz shuts down

Since the new Fulgaz update 7.09 the app closes down whenever I tap on a thumbnail. I cannot get anything to work. Rides open up but then the whole thing just shuts down. It was working fine until I installed the latest update. Anyone know any solutions. (My android device is up to date.)

Jo_Summ8 days ago
Need Research

Videos on external drive not starting in-app (MacOS)

(received via support) Ride videos downloaded to an external hard drive set as the Additional Folder are not starting. They do display correctly in the Additional Folder row in-app and can be selected to ride, but when starting the ride it is just a black screen with the elevation profile and HUD showing, no video. NVME external drive connected via USB to iMac (2015) running Monterey Formatted drive for OSX in APSF format with Guid partition Speed test on the NVME drive and it could take 8K video fine

Daniel Beale11 days ago
2

Switching users doesn't update FTP for workout settingd

When switching users (by force closing the app and then selecting the other user, I don’t know of an easier way), the FTP used in the workout settings doesn’t get updated to the user’s FTP and needs to be manually updated.

VinceL16 days ago

"Next" interval time same as duration of this interval

When doing a structured workout, the “Next” interval used to show the duration of the upcoming interval. Now it just shows the duration of the current interval, exactly like the timer directly above

VinceL16 days ago
Need Research

Kickr Bike losing rolling resistance

We have been having an issue with our bike not keeping the resistance. ie., you start a ride, climbs are hard, etc, and then about 3 miles in we lose it. You can go to top gear, and spinning as hard as you can, the ride has no resistance, records you traveling approximately 6-7 mph. Has happened several times now. We have the original kickr bike, model A08B if that helps. Has only begun doing this the last 2-3 months.

Pat McLean16 days ago
Need Research

iPad to external screen -> video dropping out

I was so excited this was back..... however on the first go, it would open OK, start the ride on the second screen but then the 2nd screen would go blank. 5 times, within 1 minute of the ride starting. The external screen is not going to sleep.

RussellM28 days ago
1

Problems with Passport

There are a couple of issues with Passport. 1) It is impossible to get 100% as there are some countries that no longer have rides available to download such as Mexico, Brazil, Northern Ireland, Turkey, Isle of Man etc which appear on other people’s passports but have no downloadable rides associaed with them. 2) Some people have Upper Upper Austria as and Western Australia as countries, which is clearly wrong. Please can you fixe these and provide a way for people to get to 100% of countries ridden

Simon Bloomer29 days ago

Dropouts with Wahoo Kickr (AppleTV)

I am facing upto 3min dropouts with Kickr v5, toady even upto 10min. Occurring if I stop pedaling briefly during ERG work-outs, frequently but not always.

Ernst1 month ago
4

Error after finishing a ride (no option to save or upload)

When completing a ride in multiple sessions by using the “Save for later” and “Resume ride” options, I sometimes get an error message after having completed the full ride. Instead of directing me to the save ride screen, I get an error message stating: “An unexpected error occurred. Please try again later.“ Once that message appears, I cannot save the ride data. It happened only twice to me so far; first with the 7.0.7 version, and yesterday with the 7.0.9 version.

Dennis van Hoof1 month ago
1

Android: Video not displaying on second screen (7.0.9)

Since the update from 7.0.5 to 7.0.9 it is no longer possible to cast the video from a tablet/phone to a TV via HDMI. Video does not play on the TV when ride is started. Using the same tablet (One Plus 12GB RAM) connected to 4K Sony TV has stopped working. Now, when I try to open the FulGaz app whilst connected (using same USB 3 to HDMI cable that worked before), I get a blue screen stating. "FulGaz Your ride will appear on this screen" but the blue screen doesn't alter. Then when I press "Let's go" on the tablet FulGaz app, the app quickly closes down - blue screen on TV stays though. If I don't have the cable connected to the tablet, then FulGaz opens normally as does the rides, but, as soon as I connect the casting cable, all I get is the aforementioned blue screen with the FulGaz message - the tablet image does not cast the FulGaz screen to the TV. If I shutdown the app, however, the home screen of the tablet casts to the TV as does any other app. The same as above occurs when I use my Samsung S24 mobile phone as the source of the casting (which also worked ok last week in the 7.0.5 app version, but not now with the 7.0.9 version). I can use Zwift and My Whoosh without any problems.

Klem (FulGaz)1 month ago
3

Live Strava Segment

Hello. It’s great you’ve managed to reinstate the live Strava segments on iPad in the latest FG update. I’m just wondering if it could be a little smaller? Attaching screenshot to demonstrate what I think is a little too invasive. Thanks for all your work.

Scarlett1 month ago
1

Not recognising my HRM on my Garmin watch

Fulgaz will not see my broadcast heart rate from my Garmin Fenix 8 watch and will not display the heart rate of my wife’s Garmin Venu 4 watch even although it paired oK.

Derek Gray2 months ago

Worried

I am getting a feeling that FulGaz is for the chop with a no movement on the windows (and ATV) fronts. Fortunately ATV has not been updated but on the downside all the feedback changes requested have not been addressed either. What’s up!!!!!

dawitika2 months ago
2

Fulgaz no longer on Google Play

Just an error message, ‘This app isn't available’

Malcolm_Edwards2 months ago
1

workout list order

My uploaded workout list changes order every time it loads.

Robbo2 months ago

Unable to download ar ride.

Tried to download the ride Maspalomas to Ingenio (Gran Canaria, Spain), but ride will not open. So, unable unable to download. If I open a different ride, and then go back to the ride mentioned about, the previous ride opens up. If I restart my iPad and open FULGAZ, then try opening the above ride, a screen opens with no profile or tilted/description, a small world map in upper right corner, but no button to download.

Michael Barr3 months ago