Unable to download ar ride.

Tried to download the ride Maspalomas to Ingenio (Gran Canaria, Spain), but ride will not open. So, unable unable to download. If I open a different ride, and then go back to the ride mentioned about, the previous ride opens up. If I restart my iPad and open FULGAZ, then try opening the above ride, a screen opens with no profile or tilted/description, a small world map in upper right corner, but no button to download.