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Switching between users

Hello. I don’t know if this one’s still being looked into (support ticket, pre-Rouvy). I’m the main account holder. My wife has the second ‘family’ account. If she selects her username on the start-up screen, all is good. If I try to switch back from her to me, the only option shown is ‘Fulgaz User’. If I select that and try to ride, it wants me to create an account. If I then quit the app and relaunch, it shows my proper username, and I ride. So that’s my current workaround. Latest version of FG (and older ones), Ipad 6th gen running last supported iOS (17.7.5).

Status: Completed5 comments

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Comments5

  • Tomix

    •

    Jul 10, 2025

    Same here…Klem answered a few weeks ago it’s a known issue and they are trying to find a solution. Still no solution however….

  • Scarlett

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    May 3, 2025

    Just to add, this is still happening after the latest iOS Fulgaz update.

  • Scarlett

    •

    Apr 29, 2025

    Wondering if there’s any update on this. Thanks.