News

Hey everyone,

How was your week? Time for another FulGaz Friday. And as promised in the last edition, these updates will focus more on product development, system improvements and the work happening behind the scenes to keep everything running smoothly. Just a quick reminder that content, community tips, promotions and similar updates are now covered weekly in Fulgazette emails. And since the next edition of FulGaz Friday will be the first one in a new quarter it’ll be a quarterly special covering a broader overview.

But let’s not get ahead of ourselves, here’s what’s new from the past couple of weeks.

The most important update is that Beta Version 6.0 is now open for closed testing. This is the release Klem’s been mentioning in Fulgazette and we’re now ready to invite all testers on Android, Windows and iOS (iPhone/iPad). Subscribers on macOS and tvOS will need to wait a few more days. The builds for Apple, Google and Windows have all been submitted and are currently pending release. They should become available within a few hours of sending this update.

The Beta version 6.0 includes the new Color Gradient Preview setting, trainer connection stability improvements, map display fixes on Windows and Group Ride fixes for both Windows and Android.

If you’re one of the signed up testers, you can find full testing instructions and what to look out for on this link: https://forms.gle/JdteAd2v6ovMzApw6

We’ve improved monitoring behind the scenes as part of this release so we can now better track any issues you may encounter. That said, please still report anything odd via the form above, your input is key to making this a stable and reliable release for the entire FulGaz community!

Earlier this month we resolved a bug with family member renewals in the Members Portal. Until now this had to be handled manually via support but that should no longer be necessary. Let us know if you still run into anything.

We’re also finalising the rebuild of comps.fulgaz.com. The current version has been a persistent backend headache but the rewrite is progressing well and should also allow us to improve loading speed within a couple of weeks. In the meantime the Vineyards and Valleys mini tour is still running and available until the end of September so just a few more days to wrap it up if you haven’t already.

Finally a quick update on video performance. We completed the migration to Google Cloud Platform storage over a week ago and since then reports of video freezing have stopped. We’ve followed up with a few users to confirm the improvement. At this point we believe any remaining issues would likely be due to local internet connection and in those cases we recommend downloading the ride in advance, especially for 4K videos. Of course, if you do run into anything odd please report it via feedback.fulgaz.com or email us at support@fulgaz.com.

That’s it for this week. Turns out focusing only on product updates doesn’t make these much shorter after all but thanks for reading to the end! Stay safe and keep riding.

~Erik

P.S. Last week’s cover? It was Conwy Valley Circuit by David Campion starting in the historic market town of Llanrwst on the edge of Snowdonia National Park. This week’s cover is one of our most popular, ridden nearly 15,000 times. Can you guess which one it is?

Hey everyone,

Hope your week’s been a smooth ride. Time for another FulGaz Friday! With the indoor season approaching fast in the northern hemisphere, I’m shifting the focus of these biweekly updates a bit more toward the product development side of things. So let’s take a look behind the scenes.

On the content front, we released the September ride drop since the last update and are now putting the finishing touches on the October plan, which will include the usual ride drop plus a brand new mini tour. We’ve also started compiling the November ride list to keep the FulGaz library fresh and continuously expanding.

That said, we’re still monitoring a few reports of video freezing. It’s not widespread, but consistent enough to make this an issue we’re actively addressing. We have a few hypotheses and by next FulGaz Friday we hope to test a potential fix, specifically migrating the content to Google’s storage solution. In the meantime, downloading the ride (even in 4K) appears to resolve the issue in all cases.

If you’re on a Windows device and have faced a “white screen” issue, we recommend reaching out to make sure you’re running our upcoming FulGaz app version, currently distributed to early testers via Microsoft Testflight. Speaking of which, release candidate 6.0.0 is being tested internally right now. We expect to open it up to our early testing group (on any platform) in the next week or two. If you’d like early access, just email support@fulgaz.com.

We’ve also seen some issues with family member renewals. It’s a refresh glitch on the backend. While we’re working on a permanent fix we can resolve it manually case by case, so if it happens to you, just drop us a line at support@fulgaz.com. From the infrastructure side, we’ve prepared a new API gateway backend service. This not only addresses some system vulnerabilities, but more importantly, enables better monitoring so we can track performance and reproduce edge case bugs more effectively.

Looking ahead, I’ll continue using FulGaz Fridays for updates on product development, system improvements and major backend initiatives to keep things running smoothly. With activity picking up inside the app, I think this shift makes sense. For content, tips, community news and promotions, you’ll find those in Fulgazette each week. And of course, the quarterly updates will continue to cover the bigger business picture.

That’s it for this week, stay safe and keep riding!

~Erik

P.S. And last week’s cover? Shoutout to @tracey zellmann for getting it right, it was Torrenieri to Buonconvento by Martin Fazekas. This ride features in the spring classic Strade Bianche and was also part of the legendary San Remo Rally route in the 1980s. Can you guess this week’s? It’s from the September ride drop!